You will find below all important information concerning your transactions and information exchange with pharmacycosmos.com. pharmacycosmos.com wishes you to know with a simple and clear way the Terms & Conditions of our e-shop. The protection and respect of your personal data is not only a legal but also a moral obligation in our business

Terms & Conditions – Privacy Policy

General
Terms & conditions of the webpage www.pharmacycosmos.com  and Privacy Policy describe:
1. The collection of personal data for users of webpage/customers at pharmacycosmos.com.
2. The use of these data from pharmacycosmos.com under the terms and conditions described in this site.
 
Our online shop collects only personal information absolutely necessary to allow the shipment of products to the address and the name of the user / client. The pharmacycosmos.com states and the client accepts that personal data collected from pharmacycosmos.com and referring to the client will be used for managing the order and promote and execute the commercial relationship. This information will be used for future promotional campaigns within our site pharmacycosmos.com.

User of our webpage, is considered everyone that access the webpage aiming at purchasing one or more products available to it, that is to the online shop pharmacycosmos.com.

Customer of the online shop pharmacycosmos.com, is considered everyone subscribed to it aiming to place an order and complete a purchase. They register as Customers through the field “New User Registration” or/and “New customer” in our webpage or/and through the field “Create an account” and are being accepted by our online store pharmacycosmos.com.

By accessing, browsing, using, registering with, or placing an order on the site pharmacycosmos.com you fully and unconditionally accept these Terms & Conditions of Use in their entirety. They are a legal agreement between you and us and can only be amended with our consent. They should be read in conjunction with any details provided on the Site

Your personal data may be used:
- to ensure the smooth and effective transaction between you and our e shop
- to measure the traffic of our website and
- to evaluate the use of our Sites, products and services and understand your browsing and shopping habits

pharmacycosmos.com does not make available to third parties or use for any other purpose customers’ personal information without their former consent. Recipient of such information is solely pharmacycosmos.com within the framework of the transactions as well as any individual or organization who, under the existing legislation, is entitled to partake to it.

When you use the site pharmacycosmos.com either through online ordering or ordering by phone, you consent to provide us with data that include postal address, your email address, home telephone number and mobile number. pharmacycosmos.com will never make use of your personal information for purposes others than the ones stated in the current text. We may change the Terms & Conditions and/or privacy policy from time to time without any prior notice with the only obligation to post the updated versions here. We encourage you to visit this area frequently to stay informed.

Description of Service
The online store pharmacycosmos.com, is an online self-contained  store, with its own pricing , payment terms , supply and delivery system.
The customer is entitled to place orders within the e-shop, provided that a registration has taken place upon entering the site of the e-shop or not, choosing a new customer. Each customer is registered only once.

The customer using the unique combination of Client Name (user name) and Client Code (password) is enabled:
-To see the contents of CART. There is a shopping cart at online store pharmacycosmos.com. The customer can purchase products and at any stage (entering username and password) it is possible to overview or change (delete items, change quantity) the contents of the cart.
- To follow the order until the delivery.
-To recall old orders within the online store.
-To complete the order and pay using one of the available methods of payment.
-To access and modify the Client Account

Privacy Policy
Our online shop collects only personal information absolutely necessary to allow the shipment of products to the address and the name of the user / client. The pharmacycosmos.com states and the client accepts that personal data collected from pharmacycosmos.com and referring to the client will be used for managing the order and promote and execute the commercial relationship. This information will be used for future promotional campaigns within our site pharmacycosmos.com.

pharmacycosmos.com does not make available to third parties or use for any other purpose customers’ personal information without their former consent.

Recipient of such information is solely the pharmacycosmos.com within the framework of the transactions as well as any individual or organization who, under the existing legislation, is entitled to partake to it
The pharmacycosmos.com states that, for the period the personal data is stored, will use it legitimately and will take all steps and measures to ensure the privacy and confidentiality of the customers. pharmacycosmos.com will delete that data from its filers in accordance with the legislation.

The customer has the right to ask in writing addressed to the pharmacycosmos.com what personal data is held by it, and has the right to object and rectify them and also has the right to revoke its consent for the processing of his personal data, in  accordance with the existing legislation (Articles 11 to 13 of Law 2472/1997).

The pharmacycosmos.com will take all appropriate measures to secure the confidentiality of communications of the user / client  transmitted information and data in accordance with current legislation. However, pharmacycosmos.com does not guarantee the security of data transmitted via networks to the extent that such protection is not achieved by taking appropriate security measures imposed by the law and any relevant direct, indirect, incidental, consequential, or non- material damage possibly suffered by the user from accessing the internet.

By accessing, browsing, using, registering with, or placing an order on the site pharmacycosmos.com you are indicating your acceptance to pharmacycosmos.com to hold and keep your personal information. pharmacycosmos.com does not make available to third parties or use for any other purpose customers’ personal information without their former consent.  Recipient of such information is solely the pharmacycosmos.com within the framework of the transactions as well as any individual or organization who, under the existing legislation, is entitled to partake to it.

For any disputes arise between clients or between clients and third parties and due to messages, data, or information sent through pharmacycosmos.com, the latter states that any lifting of the secrecy of telecommunications client is allowed only if and to the extent that pharmacycosmos.com asked to fulfill an obligation under the law. It is expressly agreed that the above conditions are governed by Greek law, the decisions of the statutory organs of the state applicable to transactions of electronic communications and the respective requirements.

Personal data provided with New User (Customer) registration
Registration of any new user (customer) to pharmacycosmos.com is necessary to place an order. During the registration we ask you to provide us with information that include: Name (first and last name) or name of company, postal address, email address, home telephone number or mobile number, fax number.

pharmacycosmos.com will never make use of your personal information for purposes others than the ones stated in this site. The personal information collected is absolutely necessary to allow the shipment of products to the address and the name of the user / client.

pharmacycosmos.com will keep personal information for as long as the customer is active.

Use of personal data
Our online shop collects personal information of registered users only. Personal data collected from pharmacycosmos.com and referring to the client will be used for managing the order and promote and execute the commercial relationship in order to provide excellent customer service.

pharmacycosmos.com will never make available a customer’s e mail address or other personal information for advertising reasons without his/her prior consent.

Delete of personal data
The customer has at any time the option to request the immediate withdrawal of all his/her personal data from the databases of pharmacycosmos.com, provided that:
 -the customer intends to stop using its services pharmacycosmos.com.
 -that there are no financial obligations (debts) towards pharmacycosmos.com

Automatically Recorded Information
The server (web server) of pharmacycosmos.com automatically records information which allows us to diagnose problems and manage our site. We also store and manage demographic data. These information's are anonymous and non-personal and concern domain names and/or IP addresses of browsers visiting our site, they record the date and the time of the visits and various other non personally identifiable data.

Cookies
Cookie is a small piece of data sent to the client browser from a web server and stored on the hard disk of the client computer. The cookies do not cause damage to the computer system of the client and does not affect its functionality. The cookies also make surfing the web easier for the customer, saving your settings. The site pharmacycosmos.com uses cookies to provide specialized services and content to meet the interests of the client. These cookies do not contain personally identifiable information. Most browsers automatically accept cookies, but the customer usually has the ability to adjust your browser in order to prevent them. Even without a cookie, the customer can use most of pharmacycosmos.com services.

Customer Obligations
The customer of the e shop pharmacycosmos.com, may use the services of the e-shop under the condition that:
-The network of the shop pharmacycosmos.com, will not be used in a way , which may result in criminal persecutions or the commencement of any civil or administrative proceedings against pharmacycosmos.com, acts falling within the jurisdiction notably but not exclusively the Penal Code, Special Penal Laws, Telecommunications Law, the Law on the Protection of Personal Data as well as the relevant provisions or directives of the European Union or the National Telecommunications Commission , the Authority Privacy Policy and any other Public or Administrative authority and Service.
- Will not violate any form of third party Copyrights.
- Will STRICTLY ADHERE TO THE PREVAILING RULES AND TERMS OF USE of the e shop pharmacycosmos.com AND ALSO THE CURRENT PRIVACY RULES OF USERS AND / OR VISITORS.
-the customer provides complete and accurate registration information which must be entered during the registration process.
-the customer updates registration information in order to respond to the current real status. By inaccurate information regarding the Client, pharmacycosmos.com, has the right to immediately cancel the Customer's account.
-the customer keeps secret and does not disclose to third parties the ID name and its password (username, password) concerning the services of pharmacycosmos.com. Customers are obliged to inform IMMEDIATELY pharmacycosmos.com via email to [email protected], of any unauthorized use of their password, and username.
-the customer confirms that exit from the account at the end of each session has occurred.
-the customer provides information regarding Payment and Delivery of orders placed at the e shop pharmacycosmos.com.

Service Modification
pharmacycosmos.com reserves the right to modify the services or discontinue them, temporarily or permanently, with or without notice. Whenever the Customer uses the services of the e-shop, he/she is expected to accept unconditionally the present written terms of use and accept that the online store pharmacycosmos.com will not be held liable towards the Client for any modification, suspension or interruption of service.

Changes in product images can occur at any moment and are in the discretion of pharmacycosmos.com

Products and Information - Liability of pharmacycosmos.com    
- pharmacycosmos.com, assumes no responsibility for any damage suffered by the Customer, during the exchange of information while using the services of the e-shop owing to loss of information, delays in information arrival, or non arrival of same or data perusal.
- pharmacycosmos.com is not obliged to install products sold at the e-shop.
- The information of the website do not constitute (or supersede any) medical advice (general counsel of any health practitioner or dietician). Therefore, the products of pharmacycosmos.com are not intended for prevention, diagnosis or treatment. These statements are for informational purposes only and are not intended to replace the services or recommendations of a physician or qualified professional in the field of health.
- The material, the contents and arguments of the advertising companies constitute their own intellectual property and are to be held liable for them.
We do not offer any warranty written or otherwise, direct or indirect, on information provided by our website. Disclaim all warranties, express or implied, direct or indirect, including the implied warranties of quality or results for specific purposes.


Return Policy
Products returned to us due to defects are immediately replaced without cost for the customer. Please notify us either by calling +30 2310 302 964 or e-mail us at [email protected]

In case of non-defective product, it may be returned if:
a) The date of return application does not exceed 14 calendar days after the date of receipt of your order
b) The packaging has not been tampered with and is in its original condition. In this case, the customer shall bear the shipping costs.
IMPORTANT NOTICE: we do not accept return of non-defective items cooler Products and baby food and milk
In any case, the return of the product should be followed by the receipt issued.